Legal / Service

Terms of
Service

Effective August 12, 2026

These Terms of Service (“Terms”) are an agreement between you and ITS Watts, LLC, which operates the Song by Watts brand (“Song by Watts,” “we,” “us,” or “our”). They govern your access to the Song by Watts website and your purchase or use of our custom songs, films, artwork, listening pages, and related services. By submitting an order or using the services, you agree to these Terms.

1. Eligibility and orders

You must be at least 18 years old and legally capable of entering a contract. You agree to provide accurate contact, order, and payment information and to respond reasonably to questions needed to complete your project. An order is accepted when payment is successfully processed and we confirm it.

2. Creative services and delivery

We will create the deliverables described by the selected package and add-ons using your brief and materials. Examples and previews illustrate style but do not guarantee an identical result. Creative choices—including lyrics, arrangement, vocals, imagery, pacing, and editing—require subjective judgment.

Delivery estimates are targets, not guarantees, unless we expressly agree otherwise in writing. Delays caused by incomplete information, requested changes, service outages, events outside our reasonable control, or delayed customer responses extend the schedule.

3. Revisions

Your package includes the number of revisions displayed when you order. A revision is a reasonable adjustment to the existing creative direction, not a new concept, new brief, new recipient, or complete remake. Additional or out-of-scope work may require a new fee and schedule. Revision requests should be consolidated and submitted promptly after receiving a draft.

4. Payments, cancellations, and refunds

Prices are shown at checkout and charged through Stripe. Because each order is personalized, payments become nonrefundable once substantive creative work begins, except where required by law or where we cannot provide the purchased service. If you contact us before work begins, we may cancel and refund the order. Rush and completed work fees are nonrefundable. Approved refunds are returned through the original payment method.

5. Your content and permissions

You retain ownership of content you submit. You grant Song by Watts a worldwide, nonexclusive, royalty-free license to host, copy, adapt, edit, combine, display, perform, transmit, and otherwise use that content as reasonably necessary to create, administer, revise, and deliver your order.

You represent that you have all rights and permissions needed for submitted names, stories, recordings, photographs, video, music, likenesses, and other material, including consent from people depicted or identified where required. Do not submit unlawful, infringing, defamatory, deceptive, exploitative, or privacy-violating material.

6. Delivered work and usage rights

After full payment, you receive the personal-use rights described with your package to enjoy and share the delivered work privately and for noncommercial personal purposes. A commercial license is required for advertising, monetized content, business promotion, paid distribution, synchronization in commercial projects, resale, sublicensing, or other commercial exploitation.

Unless a written commercial license states otherwise, Song by Watts retains rights in its preexisting materials, production methods, templates, branding, and reusable elements. Third-party materials remain subject to their own licenses. You may not represent that you personally created the work, remove rights-management information, or use the work unlawfully.

7. AI-assisted production

Song by Watts combines human creative direction with digital tools. Depending on the project, portions of the music, vocals, lyrics, imagery, video, or production may be created or enhanced using generative AI. You understand that laws concerning AI-assisted works continue to evolve; copyright protection, registrability, and exclusivity may vary, particularly for elements generated primarily by AI. We do not promise that every element is eligible for copyright protection or exclusive to you unless expressly stated in a signed agreement.

8. Listening pages and confidentiality

Private listening pages use unique links but are not guaranteed to be confidential or access-controlled. Anyone with the link may be able to view or share the page. You are responsible for distributing it carefully and downloading authorized files for safekeeping. We may suspend or remove pages when necessary for security, legal compliance, nonpayment, service maintenance, or enforcement of these Terms.

9. Acceptable use

You may not misuse the site, interfere with its operation, attempt unauthorized access, scrape or reverse engineer protected systems, distribute malware, impersonate others, violate law, infringe rights, or use deliverables to deceive, harass, exploit, or cause harm. We may reject or cancel requests involving unlawful or harmful content.

10. Disclaimers and limitation of liability

To the fullest extent permitted by law, the services are provided “as is” and “as available.” We disclaim implied warranties, including merchantability, fitness for a particular purpose, title, and noninfringement. We do not guarantee uninterrupted availability, a particular emotional or commercial result, copyright registration, platform acceptance, or that AI-assisted elements are unique.

To the fullest extent permitted by law, Song by Watts will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, or loss of goodwill. Our aggregate liability arising from an order will not exceed the amount you paid for that order. Some jurisdictions do not permit certain exclusions, so these limits apply only to the extent allowed.

11. Indemnity

You agree to defend, indemnify, and hold harmless Song by Watts and its personnel from claims, losses, liabilities, and reasonable expenses arising from your submitted content, your breach of these Terms, your use of a deliverable, or your violation of another person’s rights, except to the extent prohibited by law.

12. Governing law and disputes

These Terms are governed by the laws of the State of Mississippi, without regard to conflict-of-law rules. Before filing a claim, each party agrees to provide written notice and attempt in good faith to resolve the dispute informally for 30 days. Unless applicable law requires otherwise, state and federal courts located in Mississippi will have exclusive jurisdiction. Nothing in these Terms limits non-waivable consumer rights.

13. Changes, severability, and contact

We may update these Terms prospectively by posting a revised version with a new effective date. If any provision is unenforceable, the remaining provisions remain effective. These Terms, the checkout description, and any signed written agreement form the complete agreement for the service; a signed agreement controls if it expressly conflicts.

Questions, cancellation requests, or legal notices may be sent to ITS Watts, LLC at hello@producedbywatts.com.